Shipping policy

Where we ship

We currently ship Australia-wide.
International shipping is coming soon.

Shipping rates

Standard shipping: $10 flat rate.

Free standard shipping on all orders over $70.

Order processing

Orders are packed and dispatched within 1–3 business days, Monday to Friday.

Once your order has shipped, you’ll receive a confirmation email with tracking details.

Lost or delayed packages

If your order hasn't arrived within the expected delivery window, please contact us at hello@shortiesnails.com.au. We'll help investigate and get things moving.

Returns & exchanges

For information about returns, exchanges, and refunds, please see our refund policy.